The 5 Best Automation Tools for WhatsApp and Telegram in 2026: Complete Comparison

Why use automation tools on WhatsApp and Telegram?

Manually managing all interactions of a business profile on WhatsApp and Telegram is impractical when the volume grows. Comments, DMs, Story replies, welcoming new followers — all of this requires constant time and attention. Automation tools solve this problem by automating repetitive tasks, allowing you to focus on strategy and customer relationships.

The market offers dozens of options, but not all are reliable. Illegal bots that simulate human behavior can result in permanent account bans. The tools we recommend in this comparison exclusively use the official Meta API, ensuring total security.

Evaluation Criteria

For this comparison, we evaluated the tools based on:

  • Security: use of the official Meta API
  • Features: types of automation available
  • Ease of use: intuitive interface and learning curve
  • Support: service in Portuguese and response time
  • Price: cost-benefit and billing models
  • Integrations: connection with external tools

Comparison of the Best Tools

1. DivulgaNinja

The DivulgaNinja stands out for being a complete, accessible solution that is 100% in Portuguese. It uses the official Meta API and offers unlimited automation — without charges for messages sent.

Strengths:

  • Unlimited automation of comments, DMs, and Stories
  • Interactive menus and nurturing sequences
  • Lead capture with data collection
  • Portuguese interface with Brazilian support
  • Plans starting at R$49.90/month

Ideal for: small and medium businesses, infoproduct creators, affiliates, service providers.

2. ManyChat

ManyChat is one of the most well-known tools globally for WhatsApp and Telegram and Messenger automation.

Strengths:

  • Robust drag-and-drop visual interface
  • Large library of templates
  • Integrations with Zapier, Shopify, Google Sheets

Weaknesses:

  • Interface in English
  • Paid plans starting at US$15/month (R$80+ with exchange)
  • Additional charges for contact volume
  • Support in English

3. Chatfuel

Chatfuel focuses on chatbot automation with integrated artificial intelligence.

Strengths:

  • Integrated AI for more natural responses
  • Templates by sector

Weaknesses:

  • Main focus on Facebook Messenger
  • Interface in English
  • Prices in dollars

4. Landbot

Landbot offers conversational automation with a modern visual interface.

Strengths:

  • Modern and intuitive visual interface
  • Good for complex flows

Weaknesses:

  • Less focused specifically on WhatsApp and Telegram
  • Higher prices (starting at €30/month)
  • Support in English

5. Respond.io

A multichannel platform that includes WhatsApp/Telegram, WhatsApp, Telegram, and others.

Strengths:

  • Multichannel support
  • Integrated CRM

Weaknesses:

  • Complex interface for beginners
  • Prices are high